Free shipping on 2 or more cases with code 2CASES

Talk to us

Questions about a design, your model or an order? Send a message and we’ll reply by email, usually within 24 to 48 business hours.

getsoulcases@gmail.com

FAQ

How long will my order take?

Orders are prepared in 2–5 business days. US standard shipping then takes 5–10 business days, or 3–7 with express. International orders usually arrive in 10–30 business days. You'll get tracking by email as soon as your order ships.

How does free shipping work?

Orders of $70 or more ship free with code 2CASES, which covers any two cases. When your cart qualifies, the code is added for you at checkout.

Which iPhones do you make cases for?

It depends on the design. The full range runs from iPhone 12 to iPhone 17 Pro Max, including iPhone 17 Air. Every product page lists each model that design comes in.

Which cases work with MagSafe?

Clear MagSafe cases have built-in magnets for MagSafe chargers, wallets and mounts. Protective and Clear cases aren't magnetic.

Glossy or matte?

Protective cases come in both. Glossy has a shiny finish. Matte is flat with low shine.

Can I return my case?

Each case is made for your exact phone, so we can’t accept returns for change of mind or a wrong model choice. If it arrives damaged, defective or wrong, email us within 7 days of delivery with your order number and photos, and we’ll replace or refund it once approved. Shipping costs aren’t refundable.

I picked the wrong model. What now?

Email us as soon as you can with your order number. Each case is made for one specific model, so a wrong model choice isn't covered by our returns policy, but reaching out quickly gives us the best chance to help.

What's the difference between Protective, Clear and Clear MagSafe?

Protective cases have two layers, a hard shell over a soft lining, and the design covers the whole back. Clear cases are see-through. Clear MagSafe cases are clear too and add built-in magnets for MagSafe accessories. Each product page shows which one a design comes on.

Pick your iPhone

Which iPhone do I have?

On your iPhone, open Settings, tap General, then About. Your model is listed next to Model Name, for example "iPhone 16 Pro".

Pro, Pro Max, Plus, Air and mini are different sizes, so pick the exact name. Each case fits one model only, and we can't swap it for a different one after ordering.