Shipping policy

# Shipping Policy

Thank you for shopping with Soulcases.

## Processing Times

All orders are made to order and typically require 2–5 business days for processing before shipment.

## Shipping Times

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

### United States
- Standard Shipping: 5–10 business days
- Express Shipping: 3–7 business days

### International Orders
- Estimated delivery: 10–30 business days

Please note that international shipping times may vary due to customs processing and local carrier delays.

## Shipping Rates

We currently offer:
- Free shipping on orders over $70
- Standard Shipping
- Express Shipping

Shipping rates are calculated at checkout based on your location and selected shipping method.

## Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

## Delays

While we do our best to ensure timely delivery, Soulcases is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
- Incorrect shipping information provided by customers

## Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. Soulcases is not responsible for orders shipped to incorrectly entered addresses.

## Contact

For shipping questions or support, contact:

getsoulcases@gmail.com